SpeechSelfService.com was formed in 2005 as a comprehensive speech consultancy providing project leadership, technology transfer and mentoring for clients who are introducing Speech Recognition technology into their overall customer service strategy and for clients that don't have the internal resources necessary for success.
Helping you Take a Client Centered Perspective
Whether you are already using speech recognition in your customer facing conversations or just considering it, we can help you and your organization understand how to improve the interactions you have with customers, prospects and partners through the artful application of speech recognition based self-service. By leveraging a wide range of technologies and approaches used appropriately for each particular scenario we help you maintain a client-centered perspective creating a superior experience for your callers, while at the same time improving your business's bottom line through reduced per-transaction costs.
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