Services
The unique value proposition of SpeechSelfService.com is the perspective we bring to our clients and engagements. The real value is hidden in what we don't don't do -- we don't sell you software or hardware, we don't write applications or provide professional services to develop applications. So we are not serving the vested interest of selling you particular products or services. We provide you domain specific project and program leadership based on years of practical experience with all phases of speech recognition based projects, helping you to optimize the value of your speech recognition project to your business and your to hard-earned customer base.
●Caller Transaction
Assessment
Helping you to identify ideal target transactions for
self-service and unique ways to apply speech based self service to
your business.
●Platform Requirements Analysis &
Documentation
Gathering and validating requirements
which would help you make decisions such as choosing between premise based or hosted solutions
and selecting the best vendor or vendors for your environment.
●Vendor
Assessments / RFI / RFP Processes / Vendor Selection
Assisting you in mapping your requirements to vendor
offerings, requesting targeted information and proposals from vendors and
analysis of the responses matched against your requirements.
●Solution & Application Architecture
Best Practices
Guide you to incorporate industry best
practices consistant with your business while keeping long term cost
of ownership in mind.
●Mentoring & Project Leadership
Guiding your
internal team through the application design and development process, implementation, post-release monitoring,
and maintenance and
system tuning
to facilitate knowledge transfer enabling your team to become more
self-sufficient as they move forward.
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