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Services

The unique value proposition of SpeechSelfService.com is the perspective we bring to our clients and engagements.  The real value is hidden in what we don't don't do -- we don't sell you software or hardware, we don't write applications or provide professional services to develop applications.  So we are not serving the vested interest of selling you particular products or services.  We provide you domain specific project and program leadership based on years of practical experience with all phases of speech recognition based projects, helping you to optimize the value of your speech recognition project to your business and your to hard-earned customer base.

●Caller Transaction Assessment
    Helping you to
identify ideal target transactions for self-service and unique ways to apply speech based self service to your business.

Platform Requirements Analysis & Documentation
    Gathering and validating requirements which would help you make decisions such as choosing between premise based or hosted solutions and selecting the best vendor or vendors for your environment.

Vendor Assessments / RFI / RFP Processes / Vendor Selection
    Assisting you in mapping your requirements to vendor offerings, requesting targeted information and proposals from vendors and analysis of the responses matched against your requirements.

Solution & Application Architecture Best Practices
   
Guide you to incorporate industry best practices consistant with your business while keeping long term cost of ownership in mind.

Mentoring & Project Leadership
   
Guiding your internal team through the application design and development process, implementation, post-release monitoring, and maintenance and system tuning to facilitate knowledge transfer enabling your team to become more self-sufficient as they move forward.

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